Privacy policy

Last updated: August 15, 2026

JPACK, operated by Jenkins Trading Post LLC, operates ShopJPACK.com and provides the related information, content, features, tools, products, and services available through our online store (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how JPACK and Jenkins Trading Post LLC collect, use, and disclose your personal information when you visit or use ShopJPACK.com, make a purchase or other transaction, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, where you live, and applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.

Payment and financial information, including payment method, transaction details, payment confirmation, and other information necessary to process your purchase.

  • Account information, including your username, password, preferences, and settings when applicable.
  • Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
  • Communications with us, including information you provide when contacting JPACK customer support.
  • Device information, including information about your device, browser, network connection, IP address, and other identifiers.
  • Usage information, including information regarding how and when you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information:

  • Directly from you when you make a purchase, create an account, use our Services, contact us, or otherwise provide information to us.
  • Automatically through our website, your device, cookies, and similar technologies.
  • From Shopify and service providers that help us operate our online store and provide our Services.
  • From business partners and other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use personal information for purposes including:

Providing and Improving Our Services

We use personal information to process payments, fulfill and ship orders, process returns and refunds, maintain customer accounts, provide customer support, remember preferences, enable product reviews, and improve our products and shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing communications where permitted and displaying advertisements for JPACK products on our website or other websites.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those communications.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure shopping experience, detect and prevent fraudulent or illegal activity, protect our customers, and secure our Services.

Customer Communication

We use personal information to communicate with you about your orders, respond to questions, provide customer support, and maintain our relationship with you.

Legal Requirements

We may use personal information when necessary to comply with applicable laws, respond to valid legal processes, enforce our terms and policies, resolve disputes, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:

  • Shopify and service providers that assist with payment processing, website hosting, data analytics, customer support, fulfillment, shipping, and other business operations.
  • Business and marketing partners that assist us with advertising and marketing.
  • Shipping carriers and fulfillment providers necessary to deliver your purchases.
  • Third parties when you direct us or consent to the disclosure.
  • Government agencies or other parties when required by applicable law or valid legal process.
  • Parties involved in a legitimate business transaction, such as a merger, acquisition, restructuring, or sale of business assets.

We may also disclose information when reasonably necessary to protect JPACK, Jenkins Trading Post LLC, our customers, or others.

Relationship With Shopify

ShopJPACK.com is powered by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our store in order to provide and improve its services.

Information you submit through ShopJPACK.com may be transmitted to Shopify and other service providers that may operate in countries other than where you reside.

Shopify's own privacy policies govern Shopify's processing of personal information where Shopify acts independently from JPACK or Jenkins Trading Post LLC.

Cookies and Similar Technologies

ShopJPACK.com and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how customers use our Services, improve the shopping experience, prevent fraud, and support advertising and marketing.

Depending on your location, you may have rights regarding the use of cookies or personal information for targeted advertising.

Where applicable, privacy choices can be managed through the privacy or cookie controls made available on ShopJPACK.com.

Third-Party Websites and Links

Our Services may contain links to websites, social-media platforms, or other online services operated by third parties.

If you follow a link to a website or service not controlled by us, its privacy and security practices are governed by its own policies.

The inclusion of a third-party link does not necessarily constitute an endorsement of that third party or its services.

Children's Privacy

Our Services are not intended for children to use independently, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us using the information below.

Security and Retention

We take reasonable measures designed to protect the personal information we process.

However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our Services, maintain customer accounts, fulfill legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access or Know – You may have the right to request information about personal information we maintain about you.
  • Right to Delete – You may have the right to request deletion of certain personal information.
  • Right to Correct – You may have the right to request correction of inaccurate personal information.
  • Right to Portability – You may have the right to receive a copy of certain personal information.
  • Right to Opt Out – Depending on applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising, sale, or sharing.
  • Communication Preferences – You may unsubscribe from promotional emails by using the unsubscribe option included in our marketing emails.

These rights are not absolute and may apply differently depending on where you live.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact or file a complaint with an applicable privacy or data protection authority.

International Transfers

Personal information may be transferred, stored, or processed outside the country or region where you live.

Where required by applicable law, appropriate mechanisms may be used to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the "Last updated" date at the top of this page and provide any additional notice required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

JPACK
Operated by Jenkins Trading Post LLC
1112 Merganser Way
Waco, TX 76706
United States

Email: info@shopjpack.com
Phone: (254) 244-2482

Website: ShopJPACK.com